DOCUMENT:Q125451 08-AUG-2001 [winnt] TITLE :Paintbrush Appears Without a Drawing Area PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Paintbrush from the Program Manager command line, the Task List, or command prompt (CMD.EXE), and specify a bitmap file name that does not exist or is located in another directory, the following error message may appear: Cannot find this file. Make sure that the correct path and file name are given. After you choose the OK button, Paintbrush appears without a drawing area (that is, a 0 Width x 0 Height field), even though the actual image attribute is set to a valid size. In addition, the Print option is not available in Windows NT version 3.1. However, the Print option is available in Windows NT version 3.5, and when you print the 0x0 field image, the following error message may appear and Paintbrush quits automatically: An application error has occurred and an application error log is being generated. PBRUSH.EXE Exception: divide by zero (0xc0000094), Address: 0x019985e9 WORKAROUND ========== To work around this problem: 1. In the Accessories group of Program Manager, choose the Paintbrush icon. 2. From the File menu, choose Open. 3. Select the bitmap file you want. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.1 and 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt 3.10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.