DOCUMENT:Q124736 08-AUG-2001 [winnt] TITLE :Installing HP 4V/MV Driver May Disable HP Printing in NT 3.1 PRODUCT :Microsoft Windows NT PROD/VER:3.10 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- The Windows NT printer drivers for the Hewlett-Packard (HP) printer models 4V and 4MV are for Windows NT version 3.5 only. If you install these drivers in Windows NT version 3.1, all printing to any HP printer which is installed and uses PCL5 will be disabled. NOTE: Any clients using Connect to Printer to a Windows NT version 3.1 Print Server with the HP 4V/MV driver installed will also be affected. The driver will be copied to that computer as well, affecting any HP PCL5 printers installed locally. To restore printing to HP printers in Windows NT version 3.1 after the 4V/MV driver is installed, use Windows NT EXPAND.EXE to expand the following files from the Windows NT version 3.1 installation media to the %SYSTEMROOT%\SYSTEM32\SPOOL\DRIVERS\W32X86 directory. HPPCL5MS.DLL RASDD.DLL RASDDUI.DLL Then remove any printers that were using the HP 4V/MV driver. This driver will not work in Windows NT version 3.1. Additional query words: prodnt 3.10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.10 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.