DOCUMENT:Q124399 08-AUG-2001 [winnt] TITLE :Beyond Mail Clients Unable to Log On to NetWare Post Office PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== On a Windows NT version 3.5 with Client or Gateway Services installed, when a user tries to run Banyan Systems' Beyond Mail client software and log on to a Beyond Mail post office that resides on a Novell NetWare server, the logon fails. Accessing files or printers on the NetWare server works fine. CAUSE ===== The SetLockMode API is not handled correctly by the Client Services for NetWare, resulting in the Beyond Mail client being unable to lock open the user's mailbox. Because the file cannot be locked in exclusive mode, the logon attempt fails. WORKAROUND ========== To avoid this problem, use a Beyond Mail post office on another supported network server. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in Windows NT version 3.51. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.