DOCUMENT:Q124293 07-SEP-2001 [winnt] TITLE :HP JetDirect Firmware Versions and Windows NT Protocol Support PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- Windows NT can print to most Hewlett-Packard (HP) JetDirect network printer cards using either the data link control (DLC) protocol or the TCP/IP protocol using Line Printer Remote (LPR)/Line Printer Daemon (LPD). However, not all JetDirect cards support all protocols. The firmware revision of a JetDirect card determines its ability to work with Windows NT network printing protocols. The following list outlines the Windows NT protocols and capabilities supported by the different HP JetDirect firmware revisions. Version Description -------- ----------------------------------------------------------- A.03.03 Fully supports LPD for TCP/IP printing and DLC with or later automatic protocol switching in any HP printer that supports the card. A.03.00 - Fully supports DLC with protocol switching in any HP A.03.02 printer that supports the card. This firmware revision does not support LPD. Therefore, even though it does support TCP/IP, it does not work with the Windows NT LPR TCP/IP printing client. A.02.0x Supports DLC, but can only use protocol switching on an HP 4Si. If you are using another printer, the other protocols must be disabled for Windows NT DLC to work properly. This firmware revision does not support LPD. Therefore, even though it does support TCP/IP, it will not work with Windows NT's LPR TCP/IP printing client. A.01.0x Supports DLC, but all other protocols must be disabled. There is no protocol switching support with this firmware revision on any HP printer. A.00.0x No DLC support, will not work with Windows NT. The firmware revision of an HP JetDirect card can normally be found by printing the printer self-test page on a printer with the card installed. The revision number is preceded by: FIRMWARE REVISION: For additional information, contact Hewlett-Packard Technical Support at (208) 323-2551. The HP JetDirect network printer card is manufactured by Hewlett-Packard Company, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability. Additional query words: prodnt tcpip ====================================================================== Keywords : kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.