DOCUMENT:Q123742 08-AUG-2001 [winnt] TITLE :Troubleshooting "The Dependency Service or Group..." Errors PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS:kberrmsg kbsetup kbtshoot ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- When you run Windows NT Setup, the following error message appears: The dependency service or group failed to start. This error prevented the network from starting. This error can be caused by: - An IRQ conflict involving a network interface card (NIC). - An I/O port address conflict involving a NIC. - A NIC that is not on the hardware compatibility list (HCL). - A corrupt NIC driver. - A failing or broken NIC. - An incorrect pairing of the NIC and NIC driver. Additional query words: adapter 3.10 prodnt ====================================================================== Keywords : kberrmsg kbsetup kbtshoot Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.