DOCUMENT:Q123669 08-AUG-2001 [winnt] TITLE :Err Msg: Cannot Load Extension FTPSMX.DLL PRODUCT :Microsoft Windows NT PROD/VER::3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Server Manager, SRVMGR.EXE, is a utility found in the Windows NT 3.5 Server and Windows NT 3.5 Resource Kit CD-ROMs that allows you to manage computers and domains from your Windows NT Workstation client computer. When you run Server Manager on your Windows NT Workstation that is running the FTP Server service, one or both of the following error messages appear: The procedure entry point I_FtpDisconnectUser could not be located in the dynamic link library FTPSVC.DLL. -OR- Cannot load extension FTPSMX.DLL Error 0126: The specified module cannot be found CAUSE ===== If the FTP Server service is running on the computer, Server Manager looks for the files, FTPSMX.DLL and FTPSVC.DLL to load. However these files are not included in Windows NT Workstation or in the Windows NT 3.5 Resource Kit. They are available only on the Windows NT Server CD-ROM and in the download file, FTPSMX.EXE, mentioned below. The file, FTPSMX.DLL, is the FTP Server management extensions for Server Manager. WORKAROUND ========== Expand the files FTPSVC.DLL, FTPSMX.DLL, and FTPSMX.HLP from the Windows NT 3.5 Server CD-ROM to the %systemroot%\SYSTEM32 directory on your Windows NT 3.5 Workstation computer. If you do not have the Windows NT Server CD-ROM, you can find FTPSMX.EXE, a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile FTPSMX.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get FTPSMX.EXE For additional information about downloading, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : :3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.