DOCUMENT:Q123608 08-AUG-2001 [winnt] TITLE :Olicom NIC Driver Does Not Install Correctly PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== During the installation of the Olicom 16/4 network interface card (NIC), not all the files are copied over and the following error message appears:: Setup is unable to obtain network adapter information from the associated DLL files. Operation cannot continue. If you choose to continue it appears as though the installation completes, but the NIC never binds and the network services do not start. The error message reappears if you attempt to view the configuration of the NIC driver. CAUSE ===== The Olicom 16/4 NIC requires a driver located in the DRVLIB subdirectory of the Windows NT CD. The full path is DRVLIB\NETCARD\X86\OCTK16. The OLINCDET.DLL file is not copied over during installation. Without this file the adapter information cannot be detected. WORKAROUND ========== 1. Copy the following files into the SYSTEM32 directory: OTCK16.DLL OTCK16.SYS OTCK16.HLP OEMSETUP.INF OLINCDET.DLL OCTKSTAT.EXE NOTE: A copy error will occur on the files, as the source and destination are the same, just ignore these errors. 2. Specify SYSTEM32 as the location of the OEMSETUP.INF file. The NIC will now install and properly bind. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.