DOCUMENT:Q123426  08-AUG-2001  [winnt]
TITLE   :STOP 0x0000000A During Upgrade to Windows NT 3.5
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

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3.50

WINDOWS

kb3rdparty

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.5 
 - Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

During the upgrade process from Windows NT version 3.1 to Windows NT version 3.5
with a Hewlett-Packard (HP) 27252A PC LAN Adapter/16 TL Plus network interface
card (NIC), the following STOP message appears:

   Stop 0x0000000A


CAUSE
=====

This problem occurs because Windows NT does not automatically upgrade the HP
27252 NIC driver during installation.

RESOLUTION
==========

To correct this problem:

1. Shut down your computer and remove the HP 27252A NIC.

2. Complete the upgrade to Windows NT 3.5 and log on as Administrator.

3. In Control Panel, choose Network.

4. Remove the currently installed HP 27252A PC LAN Adapter/16 TL Plus NIC
   driver.

5. Choose Add adapter, select the HP 27252A PC LAN Adapter/16 TL Plus, and
   choose Continue. When prompted for the path, specify the following directory
   on the Windows NT 3.5 CD:

   \DRVLIB\NETCARD\X86\HPISA (for Intel-based systems)

6. Shut down and restart Windows NT.

The HP products discussed here are manufactured by Hewlett-Packard, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodnt blue trap
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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