DOCUMENT:Q123219 08-AUG-2001 [winnt] TITLE :ARP command Does Not Work with RAS Installed PRODUCT :Microsoft Windows NT PROD/VER:3.50 OPER/SYS: KEYWORDS: ====================================================================== 3.50 WINDOWS kbnetwork kbbug3.50 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The commands "ARP -s" and "ARP -d" do not work on a Windows NT Server version 3.5 if the Remote Access Service (RAS) is installed. WORKAROUND ========== To work around this problem, you must remove RAS from the Networks option in the Control Panel and restart Windows NT Server. Just stopping RAS results in the same problem. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt tcpip ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : 3.50 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.