DOCUMENT:Q122494 15-DEC-2000 [crossnet] TITLE :Network Storm Caused By Basic Redirector PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Network Client for MS-DOS version 3.0 - Microsoft Workgroup Add-On for MS-DOS ------------------------------------------------------------------------------- SYMPTOMS ======== Your network workstation configured with the Basic Redirector from the Microsoft Network Client version 3.0 for MS-DOS, or from the Microsoft Workgroup Add-On for MS-DOS version 3.11 may hang and create a network storm (excessive network traffic that can render a network ineffective). This problem will only occur with some applications in specific situations. CAUSE ===== When an application requests a read past the end of a file on a network server, the server will respond with an indication that there is no data in the requested range. The redirector then adjusts the request, based on the current size of the file on the server. In the case of an empty (zero-byte) file, there is an error in the adjustment code of the Basic Redirector which causes the it to repeatedly make the same network request. The sequence of network requests are a Seek, followed by a Read, then another Seek and Read, and another, and so on. Some commercial applications can, in some circumstances, initiate this sequence of requests, triggering the network "storm". WORKAROUND ========== Use the Full Redirector, the redirector from Lan Manager version 2.2, or Windows for Workgroups version 3.11. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Workgroup Add-On for MS-DOS, Version 3.11 and Microsoft Network Client v3.0 for MS-DOS. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: wfw wfwg prodnt 3.00 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbZNotKeyword kbWFWSearch kbNetworkClientSearch kbNetworkClient300DOS Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.