DOCUMENT:Q122448 17-DEC-2000 [crossnet] TITLE :Unable to Run Windows Sockets Utilities with TCP/IP-32 PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11 - Microsoft Windows for Workgroups ------------------------------------------------------------------------------- SYMPTOMS ======== When you run any Windows Sockets utilities, such as IPCONFIG, on a Windows for Workgroups version 3.11 computer configured with Microsoft TCP/IP-32, either of the following error messages may appear: Unable to initialize winsock Failed to retrieve required information from TCP/IP RESOLUTION ========== To correct this problem, use a text editor such as Notepad to open and edit the SYSTEM.INI file. In the [386enh] section, verify the following line and add any parameters if missing: netmisc=ndis.386, ndis2sup.386, wsock.386, wstcp.386 NOTE: Make sure these files reside in the \WINDOWS\SYSTEM sub-directory. Additional query words: wfw wfwg prodtcp32 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbTCPIPSearch kbWFWSearch kbZNotKeyword3 kbTCPIP311 Version : WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.