DOCUMENT:Q122210 31-OCT-1999 [crossnet] TITLE :Communication Fails with NWLink and Even Length Packets PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft NWLINK and NWNBLINK - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When a workstation is configured to use the NWLink and NWNBLink, IPX/SPX compatible transport with NetBIOS, communication may fail with a remote site when IPX even length packets usage is forced. When you attempt to logon to a Microsoft network domain, the following error may appear: The password you specified is incorrect or your account is inactive. See your network administrator for the password or to activate your account. Another error message may also appear indicating this problem: Error 55: The resource does not exist on the network CAUSE ===== By using the optional parameter, EVEN_PACKETS=YES, in the [NWLINK] section of PROTOCOL.INI, you can force the protocol stack to always send even length packets. Basically this parameter is never needed, because nearly all IPX environments can cooperate with the default setting used by the NWLink transport stack. Only in older environments, where the remote site still needs communication via IPX packets of even length, is this enforcement necessary. Enabling this parameter also forces the transport stack to use 802.3 packets, instead of a selectable packet type. WORKAROUND ========== Disable the enforcement of even length packets by removing the EVEN_PACKETS=YES parameter from PROTOCOL.INI. All transport parameters can be modified using the Network portion of Control Panel. Select the "IPX/SPX Compatible Transport with NetBIOS" and then choose Setup. Change the value of Force Even Length IPX Packets to no in the Advanced Protocol Settings dialog box. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.11 wfw wfwg ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbZNotKeyword3 kbWFW311 kbNWLINKSearch Version : :; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.