DOCUMENT:Q121913 31-OCT-1999 [crossnet] TITLE :Err Msg: Error 59: An Unexpected Network Error Has Occurred PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::3.11; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the NET USE command to a server and share that does not exist, the following error message may appear: Error 59: An Unexpected Network Error Has Occurred In addition, attempting to connect to a nonexistent server and share using File Manager causes the system to stop responding (hang). To quit Windows for Workgroups version 3.11 and reboot the computer, press CTRL+ALT+DEL and press ENTER when the blue screen appears. CAUSE ===== This problem occurs if the "DNS for Windows Name Resolution" option is enabled and the IP address for a DNS server is not specified in the DNS Server search list. RESOLUTION ========== If a DNS Server is not available, disable the "DNS for Windows Name Resolution" option under Windows Networking Parameters in the Advanced Microsoft TCP/IP Configuration dialog box. If a DNS Server is available, make sure that its IP address is added to the DNS Server search list in the Microsoft TCP/IP - Connectivity Configuration dialog box. MORE INFORMATION ================ When you attempt to connect to a nonexistent network server and share using the NET USE command, the expected error message is "Error 53: The computer name specified in the network path cannot be located." If the same operation is performed in File Manager, the same error message should appear in a STOP message dialog box without "Error 53." Additional query words: prodtcp32 3.11 wfw wfwg ====================================================================== Keywords : Technology : kbAudDeveloper kbTCPIPSearch kbWFWSearch kbZNotKeyword3 kbWFW311 kbTCPIP311 Version : :3.11; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.