DOCUMENT:Q121849 08-AUG-2001 [winnt] TITLE :ATI Video Fails with Adaptec 174x SCSI Driver Present PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== 3.10 WINDOWS kbnetwork kb3rdparty kbbug3.10 kbfix3.50 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== A computer with an EISA bus running Windows NT version 3.1 may not be able to start the ATI video adapter driver (any type) with an Adaptec 174x adapter present, and the following messages may appear in the Event Viewer: Event ID: 7026 Source: Service Control Manager Type: Error Description: The following boot-start or system-start driver(s) failed to load: ATI Event ID: 22 Source: ATI Type: Error Description: A conflict has been detected between two drivers which claimed two overlapping IO port regions. Driver Aha 174x, with device <\Device\ScsiPort0.Translated>, claimed an IO port range with starting address in data address 0x28 and 0x2c, and length in data address 0x30. Event ID: 22 Source: ATI Type: Error Description: A conflict has been detected between two drivers which claimed two overlapping IO port regions. Driver ATI, with device <\Device\Video0.Translated>, claimed an IO port range with starting address in data address 0x28 and 0x2c, and length in data address 0x30. CAUSE ===== This problem occurs due to the ATI adapter using EISA address space for its extended registers, thus conflicting with devices situated on or beyond slot 4 on the EISA bus. RESOLUTION ========== To correct this problem, do one of the following: - Place the Adaptec 174x SCSI adapter card on a slot other than slot 4; for example, slots 1 to 3. -or- - Upgrade to Windows NT Workstation or Windows NT Server version 3.5. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in Windows NT Workstation and Windows NT Server version 3.5. The Adaptec and ATI products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt 3.10 3.50 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.