DOCUMENT:Q117585 07-FEB-2002 [crossnet] TITLE :Using Supra Fax Modem V.32bis 144i with Windows NT RAS PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to use your Supra Fax Modem V.32bis 144i to run Windows NT or Windows for Workgroups remote access services (RAS), the modem fails to initialize. CAUSE ===== This happens because the RAS MODEM.INF file contains commands that are not compatible with the Supra Fax Modem V32bis 144i. RESOLUTION ========== To get your modem to work with RAS, use the following procedure: 1. Open the MODEM.INF file in the SYSTEM32\RAS sub-directory in a text editor such as Notepad. 2. In the [Supra Fax Modem V32bis] and [Supra Fax Modem V32] sections of the MODEM.INF file, make the following changes: 1. Change "=\\N3" to "=\\N". 2. Change "=%C1" and "=%C0" to "=%E" and "=%E1". 3. If you are using auto-answer mode, change "COMMAND_INIT=AT&F2&C1&D2 S7=55 " to "COMMAND_INIT=AT&F2&C1&D0 S7=55 ". NOTE: If you are using Windows for Workgroups RAS, after this step, the modem may not relenquish control of the telephone line after disconnecting the remote server. (This may be a problem when the modem is used on a line that is also used for voice.) Additional query words: wfw wfwg prodnt 3.10 3.11 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbAudDeveloper kbWinNT310Search kbWinNTW310Search kbWFWSearch kbWFW311 Version : :3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.