DOCUMENT:Q115415 08-AUG-2001 [winnt] TITLE :Maynstream 1350Q Tape Drive Fails to Backup or Restore PRODUCT :Microsoft Windows NT PROD/VER:3.1 OPER/SYS: KEYWORDS:kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Your Maynard Maynstream 1350Q tape drive fails to backup and restore successfully under Windows NT version 3.1. The tape drive continuously rewinds. The drive status is constantly busy. CAUSE ===== Your Maynard tape drive has a firmware revision prior to version 6.0 (28077- 003). Although your tape drive appears on the Windows NT 3.1 hardware compatibility list (HCL), only version 6.0 of the firmware was tested. RESOLUTION ========== Obtain a newer revision of the firmware for your tape drive. Maynard Electronics is owned by Conner Peripherals. Conner technical support can be reached at (800) 227-6296. The product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodnt BIOS rewind ====================================================================== Keywords : kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.