DOCUMENT:Q114688 08-AUG-2001 [winnt] TITLE :RAS Can't Connect at 14400 or 19200 on TI 4000e PRODUCT :Microsoft Windows NT PROD/VER:3.1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You cannot connect from LAN Manager Remote Access Services (RAS) version 1.1a on a TI 4000e series portable computer to a Windows NT server at 14400 or 19200 bits per second (bps). After the number is dialed, you do not see any confirmation that the computers connected. The modem sold by TI for use with the 4000e computers is a modified U.S. Robotics Sportster 14400. WORKAROUND ========== To enable this modem to work with RAS 1.1a you need to modify the MODEM.INF file in the SYSTEM32\RAS sub-directory. Before you make any changes to this file, make a backup copy. In MODEM.INF, find two lines that contain the following CONNECT/ARQ Change both lines to read CONNECT/SEL RAS should now be able to dial in and connect properly. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.