DOCUMENT:Q112594 08-AUG-2001 [winnt] TITLE :Unable to Administer Domain when NetLogon Not Started PRODUCT :Microsoft Windows NT PROD/VER::2000,3.1,3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows 2000 Server - Microsoft Windows 2000 Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== User Manager for Domains displays the following message: Could not find domain controller for this domain. Do you want to select another domain to administer? Server Manager displays this message: Cannot find the Primary DC for . You may administer this domain, but certain domain-wide operations will be disabled. CAUSE ===== The NetLogon service is not started on the domain controller. RESOLUTION ========== Start the NetLogon service on the domain controller. You can do this by using the Services portion of Control Panel. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbwin2000ServSearch kbwin2000Search kbWinNTS351search kbWinNTS350search kbWinNT310Search kbWinAdvServSearch Version : :2000,3.1,3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.