DOCUMENT:Q111284 08-AUG-2001 [winnt] TITLE :Service Pack 2 Backup Program Doesn't Back Up Registry Hives PRODUCT :Microsoft Windows NT PROD/VER::3.1 OPER/SYS: KEYWORDS:kbother ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Backup program included in U.S. Service Pack 2 does not back up registry hives. WORKAROUND ========== To temporarily work around this problem, install an earlier version of the Backup program. STATUS ====== Microsoft has confirmed this to be a problem in U.S. Service Pack 2 for Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt failure broke ====================================================================== Keywords : kbother Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search kbWinNTW310Search Version : :3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.