DOCUMENT:Q110345 08-AUG-2001 [winnt] TITLE :Word 2.0: Blank Items in File List Boxes and Missing Letters PRODUCT :Microsoft Windows NT PROD/VER:3.1 6.0 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Word for Windows version 2.0 dialog boxes that list filenames, some lines will be blank, indicating that files are being listed, but not displayed. Also, some letters in words displayed on dialog boxes may be missing. This behavior is intermittent and occurs when you start Word from a network location (not from an installation of Word on the local computer) using an account that does not have full privileges. This behavior does not occur when you log on from an administrative account. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt winword ====================================================================== Keywords : kbinterop Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 6.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.