DOCUMENT:Q110255 08-AUG-2001 [winnt] TITLE :Performance Drops During Large File Copy PRODUCT :Microsoft Windows NT PROD/VER::3.1,3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.1, 3.5, 3.51, 4.0 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== System performance drops to an unacceptable level while a large file is being copied. CAUSE ===== This problem may be a symptom of a problem with the way that the Server service interacts with the system cache in certain configurations. RESOLUTION ========== You may be able to work around this problem by tuning the server to prevent the providing of large amount of memory to the system cache. To do this, perform the following steps: 1. Start Control Panel Network. 2. From the Installed Network Software box, select Server, and then click Configure. 3. If the option "Maximize Throughput for File Sharing" is currently selected, you may get better performance during large file copy operations by selecting the "Maximize Throughput for Network Applications" or "Balance" options. 4. If you elected to make a change in Step 3, restart your computer so the change can take effect. MORE INFORMATION ================ The "Maximize Throughput for File Sharing" option permits the system cache to use more available memory than it would otherwise. In this situation, the available memory can drop to levels that result in heavy swapping activity on the hard disks in order to accommodate requests from user or system applications that may subsequently need to be swapped into memory. The cache manager periodically gives up memory that it has allocated so that the system will never run completely out of memory due to caching alone. This can happen whenever a file copy operation is complete or when a threshold value is reached. This means that the problem described above does not occur if a series of smaller files are copied. The threshold value, when "Maximize Throughput for File Sharing" option is not selected, is enough higher than the threshold value when the problem does not occur there either. This problem is also more noticeable on computers with lower total physical memory. When more total physical memory is available, the minimum available memory threshold is also higher, which can alleviate the problem. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt 3.10 ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : :3.1,3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.