DOCUMENT:Q103358  08-AUG-2001  [winnt]
TITLE   :Lotus Improv May Not be Able to Change the Paper Size to Print
PRODUCT :Microsoft Windows NT
PROD/VER:3.1
OPER/SYS:
KEYWORDS:kb3rdparty

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Server version 3.1 
 - Microsoft Windows NT Workstation version 3.1 
 - Microsoft Windows NT Advanced Server, version 3.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you are running Lotus Improv version 2.0 under Windows NT, you may not be
able to change the paper size of the document to be printed.

RESOLUTION
==========

To work around this problem, do the following:

1. In Improv, open the item to be printed and select File Print.

2. In the Print dialog box, select Setup.

3. Select the paper size you want.

4. Choose OK.

The print job should be the size you want.

MORE INFORMATION
================

Steps to Reproduce Problem
--------------------------

1. With a Windows NT printer driver and Lotus Improv installed, select the Print
   Setup menu in Improv.

2. Select a paper size other than the default size.

3. Choose OK.

4. If you use the Print Setup menu again, it will have reverted to the original
   paper size.

Improv is manufactured by Lotus Development Corp., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this products'
performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.