DOCUMENT:Q102534 27-FEB-2002 [winnt] TITLE :Disabled Servers Not Dimmed in Server Manager PRODUCT :Microsoft Windows NT PROD/VER::3.1 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If an Advanced Server (controller or server) is turned off or down, Server Manager will not dim (gray out) the entry. Refreshing or reloading Server Manager will not correct this problem. CAUSE ===== Server Manager relies on the Browser service for its information on the status of workstations and servers. The Browser service may take up to 52 minutes to refresh its list. RESOLUTION ========== Type NET VIEW \\, which calls the server directly, giving you the immediate status of the server. NOTE: The Domain Monitor utility, DOMMON.EXE, in the Windows NT Resource Kit accurately shows the status of the servers. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt win32 grey AS ====================================================================== Keywords : kbtool Technology : kbWinNTsearch kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search Version : :3.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.