ECO NUMBER: VMS721_DDTM-V0200 PRODUCT: OpenVMS Alpha OPERATING SYSTEM V7.2-1 UPDATE PRODUCT: OpenVMS Alpha OPERATING SYSTEM V7.2-1 COVER LETTER 1 KIT NAME: VMS721_DDTM-V0200 2 KITS SUPERSEDED BY THIS KIT: None. 3 KIT DEPENDENCIES: 3.1 The following remedial kit(s), or later, must be installed BEFORE installation of this, or any required kit: o VMS721_PCSI-V0100 o VMS721_UPDATE-V0300 3.2 In order to receive all the corrections listed in this kit, the following remedial kits, or later, should also be installed: None. 4 KIT DESCRIPTION: 4.1 Version(s) of OpenVMS to which this kit may be applied: OpenVMS Alpha V7.2-1 4.2 Files patched or replaced: o [SYS$LDR]SYS$TRANSACTION_SERVICES.EXE (new image) o [SYSEXE]TPSERV.EXE (new image) 5 PROBLEMS ADDRESSED IN VMS721_DDTM-V0200 KIT o The system can crash with a SSRVEXCEPT bugcheck in TPSERV. Crashdump Summary Information: ------------------------------ Crash Time: 9-NOV-1999 16:14:48.85 -- COVER LETTER -- Page 2 10 April 2002 Bugcheck Type: SSRVEXCEPT, Unexpected system service exception Current Process: TP_SERVER Current Image: DSA0:[SYS1.SYSCOMMON.] [SYSEXE]TPSERV.EXE;1 Failing PC: 00000000.00022B10 TPSERV+22B10 Failing PS: 10000000.00000000 Module: TPSERV Offset: 00022B10 This problem can also manifest itself as the TP_SERVER process looping and consuming CPU cycles. Images Affected: - [SYSEXE]TPSERV.EXE o INSF_NONPAGED, Insufficient nonpaged pool system crashes in a variety of (victim) images because most of non-paged pool is consumed by IPC buffers allocated by DECdtm. These IPBs consistently have the following characteristics: o IPB$W_SIZE contains 140 o IPB$B_EVENT contains 03,(DATA) o IPB$L_SEND_LEN contains 4C (value of lm$k_max_write_size) o IPB$L_REPLY_LEN contains A00 (value of lmsvmsg$k_bln) o IPB$L_FLAGS contains 421, o IPB$L_STATUS contains 01, o IPB$L_ALIAS contains the address of an LM_LCB structure which is also on the free list. o The IPC trace log shows a repeat pattern: START: o IPC$_LINK o EV_LINK o IPC$_ACCEPT o EV_ACCEPT -- COVER LETTER -- Page 3 10 April 2002 o IPC$_GETBUF The IPB specified in the following two entries is one of the leaked buffers and does not appear in any of the other trace entries. o IPC$_SEND o EV_DATA o EV_DATA o IPC$_UNLINK o EV_DISC o EV_DISC_COMP END: o IPC$_RELBUF o Accessing the DECdtm log file via LMCP shows this error: $ MCR LMCP LMCP> SHOW LOG SYSTEM$foobar.LM$JOURNAL %LMCP-E-VERS_MISMATCH, version mismatch for transaction log format - operation aborted Images Affected: - [SYS$LDR]SYS$TRANSACTION_SERVICES.EXE The system can crash due to a forced DDTMBUG bugcheck in SYS$TRANSACTION_SERVICES. Crashdump Summary Information: ------------------------------ Bugcheck Type: DDTMBUG, DDTM has detected an invalid condition Failing PC: FFFFFFFF.801D3AA0 SYS$TRANSACTION_SERVICES+0BAA0 Failing PS: 20000000.00000203 Module: SYS$TRANSACTION_SERVICES (Link Date/Time: = 4-MAY-2001 18:05:37.03) Offset: 0000BAA0 -- COVER LETTER -- Page 4 10 April 2002 Images Affected: - [SYS$LDR]SYS$TRANSACTION_SERVICES.EXE Some DECdtm initialization does not occur. Images Affected: - [SYS$LDR]SYS$TRANSACTION_SERVICES.EXE 6 KIT INSTALLATION RATING: The following kit installation rating, based upon current CLD information, is provided to serve as a guide to which customers should apply this remedial kit. (Reference attached Disclaimer of Warranty and Limitation of Liability Statement) INSTALLATION RATING: INSTALL_3 : To be installed by customers experiencing the problems corrected. 7 INSTALLATION INSTRUCTIONS: Install this kit with the POLYCENTER Software installation utility by logging into the SYSTEM account, and typing the following at the DCL prompt: PRODUCT INSTALL VMS721_DDTM /SOURCE=[location of Kit] The kit location may be a tape drive, CD, or a disk directory that contains the kit. Additional help on installing PCSI kits can be found by typing HELP PRODUCT INSTALL at the system prompt This kit requires a system reboot. Compaq strongly recommends that a reboot is performed immediately after kit installation to avoid system instability If you have other nodes in your OpenVMS cluster, they must also be rebooted in order to make use of the new image(s). If it is not possible or convenient to reboot the entire cluster at this time, a rolling re-boot may be performed. -- COVER LETTER -- Page 5 10 April 2002 7.1 Special Installation Instructions: 7.1.1 Scripting of Answers to Installation Questions During installation, this kit will ask and require user response to several questions. If you wish to automate the installation of this kit and avoid having to provide responses to these questions, you must create a DCL command procedure that includes the following definitions and commands: - $ DEFINE/SYS NO_ASK$BACKUP TRUE - $ DEFINE/SYS NO_ASK$REBOOT TRUE - Add the following qualifiers to the PRODUCT INSTALL command and add that command to the DCL procedure. /PROD=DEC/BASE=AXPVMS/VER=V2.0 - De-assign the logicals assigned For example, a sample command file to install the VMS721_DDTM-V0200 kit would be: $ $ DEFINE/SYS NO_ASK$BACKUP TRUE $ DEFINE/SYS NO_ASK$REBOOT TRUE $! $ PROD INSTALL VMS721_DDTM/PROD=DEC/BASE=AXPVMS/VER=V2.0 $! $ DEASSIGN/SYS NO_ASK$BACKUP $ DEASSIGN/SYS NO_ASK$REBOOT $! $ exit Copyright (c) Compaq Computer Corporation, 2002 All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. COMPAQ, the Compaq logo, VAX, Alpha, VMS, and OpenVMS are registered in the U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks of their respective companies. Confidential computer software. Valid license from Compaq required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided as is without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. -- COVER LETTER -- Page 6 10 April 2002 DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY THIS PATCH IS PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND. ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY EXCLUDED TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT WILL COMPAQ BE LIABLE FOR ANY LOST REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, WITH RESPECT TO ANY PATCH MADE AVAILABLE HERE OR TO THE USE OF SUCH PATCH.