Q12: How should I report bugs?


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Q.
How should I report bugs?

A.
HylaFAX bugs and questions should be sent by mail to the HylaFAX mailing list flexfax@sgi.com. When corresponding about the software please always specify: For example: "HylaFAX v4.0pl1 under Solaris 2.3 with gcc 2.6.3; ZyXEL 1496E with 6.11a firmware."

Do not send large trace log or PostScript files to the mailing list; the list is quite large.

Do not send traces with binary i/o or timer tracing.

Do not send traces without time-stamps and do not remove lines in the trace.

Please read the documentation about Troubleshooting problems.


Note: Some of the hyperlinks (e.g. for the man pages) can only work, if the HylaFAX software and the full documentation are installed on your system.

Matthias Apitz / guru@softcon.de ; (07:34:58 AM 01/27/97)