DOCUMENT:Q193692 04-JAN-1999 [mspress] TITLE :Exchange Server Eval Copy Will Not Send Mail PRODUCT :Microsoft Press PROD/VER: OPER/SYS:WINDOWS KEYWORDS: ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server Training --------------------------------------------------------------------- SYMPTOMS ======== The 120-day evaluation copy of Microsoft Exchange Server 5.5 will appear to install successfully. However, no messages will be sent or received; sent messages will remain in the user's Outbox. The following event ID 1182 is logged in the application event log: Stop Error in Event App Log, Event ID 1182 Thank you for your participation in the Microsoft Exchange Server beta program. Your license to use this beta version of the Microsoft Exchange Server software has expired. Contact Microsoft Corporation. CAUSE ===== The evaluation software expired on September 1, 1998. If your computer is set to a date after September 1, 1998, the evaluation software will not allow messages to be sent. RESOLUTION ========== To resolve this problem, a supported fix that corrects this problem is now available from Microsoft. This fix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/exchange/exchange-public/Eval-Fix/ NOTE: This address should appear on one line. To install this fix, follow these steps: 1. Download Evalstri.exe to a temporary location on your hard drive. 2. Unzip the file by typing "Evalstri.exe" (without quotation marks) at the command prompt. 3. Stop the Microsoft Exchange Information Store Service. 4. Go to the Microsoft Exchange Server bin folder. By default, this folder is C:\exchsrvr\Bin. 5. Rename the file, Store.exe to Store.bak. 6. Copy the new Store.exe into the Microsoft Exchange Server bin folder. 7. Restart the Microsoft Exchange Information Store Service. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange Server Training kit. MORE INFORMATION ================ For additional information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q193485 TITLE : XADM: Exchange Server 5.5 120-Day Evaluation Copy Expiring Additional query words: 1-57231-709-4 ====================================================================== Platform : WINDOWS Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.