DOCUMENT:Q192555  12-SEP-1998  [msnetwork]
TITLE   :Connection Option Is Not Available When You Install MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.52
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnsetup kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.52
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SYMPTOMS
========

When you install MSN, The Microsoft Network, the "I want to dial in using
MSN's network" option may not be available when you are prompted to select
a method to connect to MSN.

CAUSE
=====

This behavior can occur if you click Cancel when you are prompted to
perform one of the following actions:

 - Select the modem you want to use to connect to MSN.

 - Install a modem if a modem is not currently installed on your computer.

This prompt appears on the screen during the Installing Components step of
MSN Setup.

RESOLUTION
==========

To resolve this issue, use one of the following methods:

Reinstall MSN
-------------

Reinstall MSN and install or select a modem when you are prompted to do so.

NOTE: Microsoft recommends that you use this method if you want to sign up
for a new MSN account.

Manually Configure Modem
------------------------

To manually select MSN's network as the default MSN dial-up connection, and
then install or select a modem. To do this, follow these steps:

1. Double-click the MSN icon on the desktop.

2. Click Settings.

3. On the Options tab, click to select the "Use this service for all
   dial-up Internet access" check box, and then click OK.

4. On the MSN Sign-In screen, click Cancel.

5. Click Start, point to Settings, and then click Control Panel.

6. Double-click Modems.

7. Click Add, and then follow the instructions on the screen to install
   your modem.

Additional query words: 2.52 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbenv msnsetup kbmsn 
Version           : WINDOWS:2.52
Platform          : WINDOWS
Issue type        : kbprb

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