DOCUMENT:Q192350  06-SEP-1998  [msnetwork]
TITLE   :When You Quit MSN You Are Not Prompted to Disconnect
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnconnect kbmsn

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The information in this article applies to:

 - The Microsoft Network version 1.3
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SYMPTOMS
========

When you quit MSN, The Microsoft Network, you may not be prompted to
disconnect from MSN.

CAUSE
=====

This behavior can occur if you use Microsoft Internet Explorer with Active
Desktop and Active Desktop is enabled.

RESOLUTION
==========

To resolve this issue, disable Active Desktop. To do this, click Start,
point to Settings, point to Active Desktop, and then click to clear the
View As Web Page command.

MORE INFORMATION
================

When you quit MSN, you should receive the following message prompting you
to disconnect from MSN:

   Thank you for using MSN. OK to disconnect? Click Yes to disconnect or No
   to remain connected.

Additional query words: 1.30 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbenv msnconnect kbmsn 
Version           : WINDOWS:1.3
Platform          : WINDOWS
Issue type        : kbprb

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