DOCUMENT:Q186211  19-JUN-1998  [msnetwork]
TITLE   :Cannot Connect to MSN When More Than One Modem Is Installed
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:WINDOWS
KEYWORDS:kbhw kbtool msnconnect kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5
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SYMPTOMS
========

When more than one modem is installed in your computer, you may be unable
to connect to MSN, The Microsoft Network.

CAUSE
=====

This behavior can occur if Connection Manager is configured to use a
different modem than the modem you selected during MSN Setup to connect to
MSN.

RESOLUTION
==========

To resolve this issue, configure Connection Manager to use the modem you
selected during MSN Setup to connect to MSN. To do so, follow these steps:

1. Double-click the MSN icon on the desktop.

2. On the MSN Sign-In screen, click Settings.

3. In the Connect Using box, click the modem you selected during MSN Setup
   to connect to MSN, and then click OK.

4. Click Connect.

Additional query words: 2.50 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbhw kbtool msnconnect kbmsn 
Version           : WINDOWS:2.5
Platform          : WINDOWS
Issue type        : kbprb

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