DOCUMENT:Q177349  18-JUN-1998  [msnetwork]
TITLE   :Cannot Open E-mail Messages Using Outlook Express on MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.51,4.0
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msnmail

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The information in this article applies to:

 - The Microsoft Network, version 2.51
 - Microsoft Outlook Express version 4.0 for Windows 95
 - Microsoft Outlook Express version 4.0 for Windows NT 4.0
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SYMPTOMS
========

When you attempt to open an e-mail message using Microsoft Outlook Express
on MSN, The Microsoft Network, you may receive the following error message:

   Internet Explorer cannot open the Internet site mhtml:mid://0000000x/.
   The protocol in this address is not valid.

   Make sure the address is correct, and try again.

CAUSE
=====

The file Inetcomm.dll may not be registered in the Windows registry.

RESOLUTION
==========

To resolve this issue, use the following steps:

1. Click Start, and then click Run.

2. In the Open box, type the following line for your version of Windows,
   and then click OK:

   Windows 95/98
   -------------

      regsvr32 <drive>:\<windows>\system\inetcomm.dll

   where <drive> is the drive on which Windows is installed and
   <windows> is the folder in which Windows is installed.

   Windows NT 4.0
   --------------

      regsvr32 <drive>:\<%systemroot%>\system32\inetcomm.dll

    where <drive> is the drive on which Windows NT is installed and
    <%systemroot%> is the folder in which Windows NT is installed.

3. Click OK.

4. Restart the computer.

Additional query words: 2.51 4.0 msnet msnetwork microsoft-net m.s.n.
outexw95
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Keywords          : kbenv kberrmsg msnmail 
Version           : WINDOWS:2.51,4.0
Platform          : WINDOWS

=============================================================================

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