DOCUMENT:Q176341  25-JUN-1998  [techinfo]
TITLE   :DirectX 5: Invalid Page Fault on HP Pavilion Computer
PRODUCT :Microsoft Product Support Information
PROD/VER:
OPER/SYS:WINDOWS
KEYWORDS:kberrmsg

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The information in this article applies to:

 - DirectX 5
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SYMPTOMS
========

When you install DirectX 5 on certain models of Hewlett-Packard (HP)
Pavilion computers, you may experience the following problems:

 - When you start GTE Quick Internet Connect, you receive the following
   error messages:

      BROWSER.EXE caused an invalid page fault in module BROWSER.EXE.

      -and-

      BROWSER.EXE caused an invalid page fault in module OC30.DLL.

 - When you start the HP System Wizard (a diagnostic program included with
   HP Pavilion computers) you may receive the following error message:

      SW caused an invalid page fault in module Kernel32.dll

This problem has been reported to occur with the following models of HP
computer:

 - HP Pavilion 3100
 - HP Pavilion 3265
 - HP Pavilion 8160
 - HP Pavilion 8180

STATUS
======

Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: 5.0 dx 5 direct x hp 5.00 IPF GPF gp fault ip
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Keywords          : kberrmsg
Platform          : WINDOWS

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