DOCUMENT:Q176064  10-OCT-1998  [msnetwork]
TITLE   :Cannot Change the Default MSN E-mail Program to Outlook 97
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5,97
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnmail kbmsnkbfaq

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The information in this article applies to:

 - The Microsoft Network, version 2.5
 - Microsoft Outlook 97
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SYMPTOMS
========

When you set your default e-mail program as Microsoft Outlook on the
Programs tab in the Internet Properties dialog box, Microsoft Outlook
Express may continue to open when you attempt to send or receive e-mail
on MSN, The Microsoft Network.

CAUSE
=====

Outlook Express may still be set as the default MSN e-mail program.

RESOLUTION
==========

To set Outlook 97 as the default MSN e-mail program, follow these steps:

1. Sign in to MSN.

2. Connect to the following MSN Web site:

   http://memberservices.msn.com/supportandhelp/msnfaqs/faq/mail/ 
   Ol97/OL9702.htm

3. Follow the instructions on the screen to install and configure the
   Internet Mail Enhancement Pack (IMEP) for Outlook 97.

4. Complete all the steps listed on this Web site.

MORE INFORMATION
================

For more information about installing the Internet Mail Enhancement Patch,
see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q174062
   TITLE     : Internet Mail Enhancement Patch Needed to Use Outlook 97
               w/MSN

Additional query words: 2.50 97 msnet msnetwork microsoft-net imep outexw95
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Keywords          : kbenv msnmail kbmsn kbfaq
Version           : WINDOWS:2.5,97
Platform          : WINDOWS
Issue type        : kbhowto

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