DOCUMENT:Q175709  21-JUN-1998  [msnetwork]
TITLE   :Internet Explorer and Outlook Express Do Not Connect to Internet
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5,4.0
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnconnect kbmsn

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The information in this article applies to:

 - The Microsoft Network, version 2.5
 - Microsoft Internet Explorer version 4.0 for Windows 95
 - Microsoft Outlook Express version 4.0 for Windows 95
 - Microsoft Windows 95
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SYMPTOMS
========

When you double-click either the Internet Explorer or Outlook Express icon
on the desktop, the Internet Connection wizard may not start.

CAUSE
=====

This behavior can occur if MSN, The Microsoft Network, is not configured
to use Dial-Up Networking.

RESOLUTION
==========

To resolve this issue, configure MSN to use Dial-Up Networking. To do so,
use the following steps:

1. Double-click the The Microsoft Network icon on the desktop.

2. Click Dial Using MSN.

3. On the MSN Sign-In screen, click Settings.

4. Next to the Phone Number box, click Phone Book.

5. Click the appropriate entries in the Country, State Or Region, and
   Access Numbers boxes, and then click OK.

6. Repeat steps 4-5, but click Phone Book next to the Backup Number box
   in step 4.

7. Click Cancel.

8. Right-click the Internet Explorer icon on the desktop, and then click
   Properties.

9. On the Connection tab, click "Connect to the Internet using a modem."

10. Click Settings.

11. In the "Use the following Dial-Up Networking connection" box,
   click MSN.

12. Click OK, and then click OK.

Additional query words: 2.50 4.0 msnet msnetwork microsoft-net m.s.n.
outexw95 dun
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Keywords          : kbenv msnconnect kbmsn 
Version           : WINDOWS:2.5,4.0
Platform          : WINDOWS
Issue type        : kbprb

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