DOCUMENT:Q174278 30-SEP-1998 [msnetwork] TITLE :How to Change Credit Card Information for Your MSN Account PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.3,2.0,2.5 OPER/SYS:WINDOWS KEYWORDS:msnaccount kbmsn ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network, versions 1.3, 2.0, 2.5 --------------------------------------------------------------------- SUMMARY ======= This article describes how to review or change the credit card information used for billing for your MSN, The Microsoft Network, account. NOTE: If your credit card's expiration date has passed, your MSN account is locked and you cannot connect to MSN. MORE INFORMATION ================ To review or change the credit card information used for billing for your MSN account, use the appropriate method for your version of MSN. MSN 1.3 ------- 1. Connect to MSN. 2. Click Tools, point to Billing, and then click Payment Method. 3. Click Payment Method. 4. Click the credit card company, and then review or change the information. 5. Click OK. MSN 2.0, 2.5 (OEM Release) -------------------------- 1. Connect to MSN. 2. Click the question mark in the upper-right corner of MSN Program Viewer. 3. Click Check Or Change Your Account. 4. Click Online Statement. 5. In Payment Method, click your credit card company. 6. Verify that your credit card information is correct and current. Note that only the last six digits of your current credit card appear. MSN 2.5 ------- 1. Click the MSN Quick View icon on the taskbar, point to Member Services, and then click Member Services Home Page. -or- Click Member Services on the MSN On Stage page. 2. Click Your Account, and then click Change Payment. 3. Verify that your credit card information is correct and current. Note that only the last six digits of your current credit card appear. Additional Information ---------------------- If you cannot access your MSN account, contact MSN Member Support to reinstate the account. If you do not reinstate your account within 30 days, your e-mail account is canceled. To obtain the Member Support phone number in your area, click Settings on the MSN Sign-In screen, and then click Help. Additional query words: 1.30 2.00 2.50 msn ====================================================================== Keywords : msnaccount kbmsn Version : WINDOWS:1.3,2.0,2.5 Platform : WINDOWS Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1998.