DOCUMENT:Q174262  24-JUN-1998  [msnetwork]
TITLE   :Frequently Visited Web Sites Appear Incorrectly
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3,2.0,2.5,3.0,3.01,3.02
OPER/SYS:WINDOWS
KEYWORDS:kbenv msninternet kbmsn

======================================================================
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The information in this article applies to:

 - The Microsoft Network, versions 1.3, 2.0, 2.5
 - Microsoft Internet Explorer versions 3.0, 3.01, 3.02 for Windows 95
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SYMPTOMS
========

When you are using MSN, The Microsoft Network, you may experience either
of the following symptoms:

 - Some frequently visited Web sites may not be loaded properly.

 - Your computer may have low free disk space, even though you have not
   installed any new software.

CAUSE
=====

This behavior can occur if the Internet Explorer cache folder contains
too many files, or contains damaged files.

RESOLUTION
==========

To resolve this behavior, empty the Internet Explorer cache folder. To do
so, use the following steps:

1. Right-click the The Internet icon on the desktop, and then click
   Properties.

2. On the Navigation tab, click Clear History.

3. When you are prompted to delete all items from your History folder,
   click Yes.

4. On the Advanced tab, click Settings, and then click Empty Folder.

5. When you are prompted to delete all files in the Temporary Internet
   Files folder, click Yes.

6. Click OK, and then click OK.

For additional information about the Internet Explorer cache, see the
following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q153485
   TITLE     : How Internet Explorer 3.x Caches Web Pages

   ARTICLE ID: Q160158
   TITLE     : "Wininet.dll IPF" Error Message Using MSN

   ARTICLE ID: Q157729
   TITLE     : How to Clear Cached Address Entries in Internet Explorer

   ARTICLE ID: Q158769
   TITLE     : Emptying Temporary Internet Files Folder Leaves Cookie
               Files

Additional query words: 1.30 2.00 2.50 3.00
======================================================================
Keywords          : kbenv msninternet kbmsn 
Version           : WINDOWS:1.3,2.0,2.5,3.0,3.01,3.02
Platform          : WINDOWS
Issue type        : kbprb

=============================================================================

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