DOCUMENT:Q173996  21-JUN-1998  [msnetwork]
TITLE   :Err Msg: Explorer Caused an Invalid Page Fault in Comctl32.dll
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msnmail kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, or start
Microsoft Internet Explorer, you may receive the following error message:

   Explorer caused an invalid page fault in module Comctl32.dll.

CAUSE
=====

The Windows Address Book file may be damaged.

RESOLUTION
==========

To resolve this issue, use the following steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "*.wab" (without quotation marks), and then
   click Find Now.

3. In the list of found files, right-click the following file

      <MSN Member ID>.wab

   and then click Delete.

4. Close the "Find: Files named *.wab" dialog box.

5. Restart the computer.

6. Connect to MSN, and then start the MSN E-mail service.

7. On the Tools menu, click Address Book to re-create the Windows Address
   Book file.

Additional query words: 2.50.
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Keywords          : kbenv kberrmsg msnmail kbmsn 
Version           : WINDOWS:2.5
Platform          : WINDOWS
Issue type        : kbprb

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