DOCUMENT:Q173667 20-JUN-1999 [msnetwork] TITLE :Cannot Use MSN E-mail Service with Pocket Inbox PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5 OPER/SYS:WINDOWS KEYWORDS:kbinterop msnmail kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.5 - Microsoft Windows CE for the Handheld PC ------------------------------------------------------------------------------- SYMPTOMS ======== You cannot send or receive e-mail on MSN, The Microsoft Network, using a Handheld PC (H/PC) running Microsoft Windows CE. CAUSE ===== The MSN e-mail servers use secure authentication to encrypt messages that are sent and received by an e-mail client. Windows CE includes an e-mail client that does not use secure authentication and therefore cannot send or receive e-mail through the MSN e-mail servers. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kbinterop msnmail kbmsn Version : WINDOWS:2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.