DOCUMENT:Q173361  28-JUN-1998  [msnetwork]
TITLE   :The MSN Home Page Reloads Continuously When You Connect
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0,2.5
OPER/SYS:WINDOWS
KEYWORDS:kbenv msninternet kbmsn

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The information in this article applies to:

 - The Microsoft Network versions 2.0, 2.5
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SYMPTOMS
========

When you connect to MSN, The Microsoft Network, the default MSN page may
reload continuously.

CAUSE
=====

Some MSN components may be missing or damaged.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. In MSN, click Essentials.

2. Type the following Web address in the Address box, and then press
   ENTER:

      http://fdl.msn.com/public/msndata/msn.ini

3. Click Save It To Disk, and then click OK.

4. Specify the C:\Program Files\OnMSN folder as the location for the
   Msn.ini file, and then click OK.

5. Quit MSN.

6. Right-click the The Internet icon on the desktop, and then click
   Properties.

7. On the Advanced tab, click Settings.

8. Click Empty Folder, and then click Yes.

9. Click OK, and then click OK.

10. Start MSN to check if the issue continues to occur. If the continues
   to occur, proceed to the next step. If the issue is resolved, skip the
   remaining steps.

11. In MSN, click Essentials.

12. Type the following line in the Address box, and then press ENTER:

      http://setup.msn.com/ 

13. Follow the instructions on the screen to download and install MSN.

14. Restart the computer.

Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbenv msninternet kbmsn 
Version           : WINDOWS:2.0,2.5
Platform          : WINDOWS
Issue type        : kbprb

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