DOCUMENT:Q172459  24-JUN-1998  [msnetwork]
TITLE   :MSN Setup Continues to Detect McAfee VirusScan
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0,2.5
OPER/SYS:WINDOWS
KEYWORDS:kb3rdparty kbsetup msnsetup kbmsn

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The information in this article applies to:

 - Microsoft Windows 95
 - The Microsoft Network versions 2.0, 2.5
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SYMPTOMS
========

During the system check performed during the installation of MSN, The
Microsoft Network, you may be prompted to close several memory-resident
programs, including McAfee VirusScan. After you use the taskbar icon to
disable McAfee VirusScan, MSN Setup reports that the program is still
active.

RESOLUTION
==========

To avoid possible MSN installation problems, temporarily close McAfee
VirusScan. To do so, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Click Vshwin32, and then click End Task.

3. After you install MSN, restart Windows to reactivate McAfee VirusScan.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.

Additional query words: 2.00 2.50
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Keywords          : kb3rdparty kbsetup msnsetup kbmsn 
Version           : WINDOWS:2.0,2.5
Platform          : WINDOWS
Issue type        : kbprb

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