DOCUMENT:Q168306  26-JUL-1998  [msnetwork]
TITLE   :Err Msg: Disconnected from the Remote Server
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msnconnectkbfaq

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The information in this article applies to:

 - The Microsoft Network version 2.0
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SYMPTOMS
========

When you try to connect to MSN, The Microsoft Network, using NTT INS MATE
V-1SII (ISDN), you may not be able to connect to MSN and you may receive
the following error message:

   Disconnected from the remote server

CAUSE
=====

The terminal adapter needs a special command.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Double-click the MSN icon.

2. On the Sign In screen, click Settings, and then click Modem Settings.

3. Click the Connection tab, and then click Advanced.

4. In the Extra Settings box, add:

      ATQ0V1X3$N1=1

5. Click OK, and then click OK again.

Additional reference words: 2.00 msn
======================================================================
Keywords          : kbenv kberrmsg msnconnect kbfaq
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbprb

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