DOCUMENT:Q166209  12-JUL-1998  [msnetwork]
TITLE   :MSN Error Message: Invalid Page Fault in Module Gdi32.dll
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.2,1.3,2.0,2.5
OPER/SYS:WINDOWS
KEYWORDS:kb3rdparty kbenv kberrmsg msninternet win98 kbmsn

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The information in this article applies to:

 - The Microsoft Network version 1.2, 1.3, 2.0, 2.5
 - Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01
 - Microsoft Windows 98
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SYMPTOMS
========

When you use any of the programs listed at the top of this article, you
may receive the following error message:

   This program has performed an illegal operation and will be shut
   down. If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to one of
the following messages:

 - <Program> caused an access violation fault in module Gdi32.dll.

 - <Program> caused an invalid page fault in module Gdi32.dll.

 - <Program> caused an invalid page fault in module Kernel32.dll.

This behavior may also occur the first time you reboot your computer after
you install Microsoft Internet Explorer 4.0 or Microsoft Windows 98.

CAUSE
=====

These error messages can occur when you access a Web site that runs a
Java program and you have installed a version of CyberMedia First Aid 97
earlier than version 4.02.

RESOLUTION
==========

To prevent this problem from occurring, obtain and install a First Aid 97
update from CyberMedia. To obtain the update, contact CyberMedia or visit
their Web site.

MORE INFORMATION
================

As of April, 1997, there are four builds (versions) of First Aid 97:
400, 401, 402, and 403. To determine which build of First Aid 97 you have,
use the following steps:

1. Insert the First Aid 97 CD-ROM into your computer's CD-ROM drive.

2. When the CyberMedia First Aid 97 Setup dialog box appears, click
   Explore This CD.

3. On the View menu, click Details.

4. Locate the Setup.exe file. Look at the date and time in the Modified
   column. The time indicates the build you are using:

      Time      Build
      ---------------
      4:00 AM     400
      4:01 AM     401
      4:02 AM     402
      4:03 AM     403

First Aid 97 is manufactured by CyberMedia, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: 1.20 1.30 2.00 2.50 msn ie_app office ipf
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Keywords          : kb3rdparty kbenv kberrmsg msninternet win98 kbmsn 
Version           : WINDOWS:1.2,1.3,2.0,2.5
Platform          : WINDOWS
Issue type        : kbprb

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