DOCUMENT:Q158412  27-JUL-1998  [msnetwork]
TITLE   :Cannot Install MSN with Proxy Server Set Up
PRODUCT :The Microsoft Network
PROD/VER:2.00 2.50
OPER/SYS:WINDOWS
KEYWORDS:kbsetup msnsetup kbmsnkbfaq

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The information in this article applies to:

 - The Microsoft Network versions 2.0, 2.5
 - Microsoft Windows 95
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SYMPTOMS
========

When you attempt to install the new MSN, The Microsoft Network, you may
receive the following error message:

   Could not connect to download server, or could not complete the
   download. Setup is not complete; you must run Setup again to complete
   the installation.

CAUSE
=====

This behavior can occur if you have Microsoft Internet Explorer configured
to connect using a proxy server.

RESOLUTION
==========

To resolve this behavior, configure Internet Explorer to not use a proxy
server. To do so, follow these steps:

1. Right-click the Internet Explorer icon on the desktop, and then click
   Properties.

2. Click the Connection tab.

3. Click the "Access the Internet using a proxy server" check box to clear
   it.

4. Click OK.

You can now install MSN.

Additional reference words: 2.00 2.50 msn
======================================================================
Keywords          : kbsetup msnsetup kbmsn kbfaq
Version           : 2.00 2.50
Platform          : WINDOWS
Issue type        : kbprb

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