DOCUMENT:Q155745 26-JUN-1998 [msnetwork] TITLE :MSN Error Message: Cannot Read Media.ini PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.3,2.0,2.5 OPER/SYS:WINDOWS KEYWORDS:kb3rdparty kbenv kberrmsg msnconnect kbmsn ====================================================================== -------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.3, 2.0, 2.5 -------------------------------------------------------------------------- SYMPTOMS ======== After you install and then remove Planet Internet, you may receive one of the following error messages when you attempt to connect to MSN, The Microsoft Network, or another Internet service provider using Dial-Up Networking: - Cannot read Media.ini. - Error 667 (MSN 2.5 only). CAUSE ===== Removing Planet Internet may delete a registry key that is necessary to connect to MSN. RESOLUTION ========== To replace the necessary registry key, remove and reinstall Dial-Up Networking using these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Windows Setup tab, click Communications, and then click Details. 4. Click the Dial-Up Networking check box to clear it. NOTE: If Direct Cable Connection is installed, you receive a warning that it will also be removed. Click Yes. 5. Click OK until you return to Windows. 6. Restart the computer. 7. Click Start, point to Settings, and then click Control Panel. 8. Double-click Add/Remove Programs. 9. On the Windows Setup tab, click Communications, and then click Details. 10. Click the Dial-Up Networking check box to select it. 11. Click OK until you return to Windows. 12. Restart the computer. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 1.30 2.00 2.50 msn win95x dun ====================================================================== Keywords : kb3rdparty kbenv kberrmsg msnconnect kbmsn Version : WINDOWS:1.3,2.0,2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1998.