DOCUMENT:Q154978 12-AUG-1997 [msnetwork] TITLE :Err Msg: The Product Information File Is Not Available PRODUCT :The Microsoft Network PROD/VER:1.00 1.20 1.30 OPER/SYS:WINDOWS KEYWORDS:msnother ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3 --------------------------------------------------------------------- SYMPTOMS ======== When you attempt to view the properties for The Microsoft Network icon, you may receive the following message: The product information file is not available. CAUSE ===== This behavior occurs if you have not run the sign-up program for MSN, The Microsoft Network, on the computer. RESOLUTION ========== Run the sign-up program by double-clicking the MSN icon, or by typing "signup" (without quotation marks) in the Run box. Additional query words: 1.00 1.05 1.20 1.30 msn ====================================================================== Keywords : msnother Version : 1.00 1.20 1.30 Platform : WINDOWS ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1997.