DOCUMENT:Q154871  03-AUG-1998  [techinfo]
TITLE   :Determining If You Are Eligible for No-Charge Technical Support
PRODUCT :Microsoft Product Support Information
PROD/VER:
OPER/SYS:
KEYWORDS:kbpolicy

======================================================================
Determining If Your Product Is Eligible for No-Charge Technical Support
-----------------------------------------------------------------------

To determine if your product is eligible for no-charge technical support,
see the Support Options listed by product at the following address on the
World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

Standard no-charge support covers most Microsoft products. If your
Microsoft product was preinstalled or distributed with your computer, you
are not eligible for no-charge support. Instead, your primary source for
support is the personal computer manufacturer who provided your Microsoft
software. For information on how to contact your original equipment
manufacturer (OEM) for support, see the following address on the World Wide
Web

   http://support.microsoft.com/support/webresponse/pid/oem.asp

or refer to the documentation that came with your personal computer.
======================================================================
Keywords          : kbpolicy
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1998.