DOCUMENT:Q147813 27-JUN-1998 [msnetwork] TITLE :Message with Attachments Sent Over Internet Not Received PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3,2.0,2.5 OPER/SYS:WINDOWS KEYWORDS:kbenv kberrmsg msnmail kbmsn ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 - Microsoft Windows 95 --------------------------------------------------------------------- SYMPTOMS ======== When you send messages with attachments to an Internet address, the attachments may not be received. The message may also be returned with the following error message: Cannot send 8-bit data to 7-bit destination. Data format error. CAUSE ===== The reception of mail attachments sent over the Internet depends on the configuration of the receiving user's mail system. The system may not support receiving attachments or may not support receiving attachments encoded with UUENCODE. All attachments sent from MSN, The Microsoft Network, are automatically encoded with UUENCODE. RESOLUTION ========== Check with the message recipient to verify that the recipient's mail system is capable of receiving attachments encoded with UUENCODE. If a recipient cannot receive attachments, you can manually encode your attachment (using UUENCODE software) and include it as part of the message text. Additional query words: 1.20 1.30 2.00 2.50 msn inetmailw95 outexw95 ====================================================================== Keywords : kbenv kberrmsg msnmail kbmsn Version : WINDOWS:1.2,1.3,2.0,2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1998.