DOCUMENT:Q145842  27-JUN-1998  [msnetwork]
TITLE   :Language Versions of MSN and Windows 95 Must Match
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.2,1.3,2.0,2.5
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msninterop kbmsn

======================================================================
---------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network version 1.2, 1.3, 2.0, 2.5
 - Microsoft Windows 95
---------------------------------------------------------------------

SYMPTOMS
========

After you download a version upgrade for MSN, The Microsoft Network,
you may receive the following error message:

   Unable to find the download files for the language ID on your
   machine. Please contact MSN Member Support.

CAUSE
=====

The language version of MSN that you are trying to download is different
from the language version of Windows 95 installed on your computer. For
example, if you have the German version of Windows 95, you can download
only the German version of MSN.

RESOLUTION
==========

Download the language version of MSN that matches the language version
of Windows 95 installed on your computer.

Additional query words: 1.20 1.30 2.00 2.50 msn
======================================================================
Keywords          : kbenv kberrmsg msninterop kbmsn 
Version           : WINDOWS:1.2,1.3,2.0,2.5
Platform          : WINDOWS
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1998.