DOCUMENT:Q142365  24-MAY-1999  [msnetwork]
TITLE   :Member Support Phone Numbers for The Microsoft Network
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3,2.0,2.5
OPER/SYS:WINDOWS
KEYWORDS:msnother kbref kbmsnkbfaq

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The information in this article applies to:

 - The Microsoft Network versions 1.3, 2.0, 2.5
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SUMMARY
=======

This article contains the worldwide Member Support phone numbers for MSN,
The Microsoft Network.

MORE INFORMATION
================

You can contact MSN Member Support in any of three ways:

 - Send an e-mail message to MSN Member Support by clicking the
   Question Mark (?) located in the upper right corner of your MSN
   screen. Click Help & Support, then click E-Mail Member Support,
   and then follow the instructions shown on the screen.

 - Dial 888-MSN-TIPS (888-676-8477) for FastTips on MSN issues.

 - Call the customer or technical service phone number below that is
   nearest you.

Customer Service
----------------

For questions about billing, password resets, and access numbers:

Australia                         02 9383 6000
Canada (English/French)           800-952-1110
Canada TDD (English)              800-840-9890
France Telecom                    0 803 83 33 14
Germany                           0180 525 7536
Ireland                           0800 709 904
Japan                             044 965 0196
Switzerland (French)              0800 55 47 19
Switzerland (German)              0800 55 47 18
United Kingdom                    0870 601 1000
United States                     800-386-5550
United States TDD                 800-840-9890

If you are calling from a country not listed above, dial 44 181 607 0012
for English-language assistance.

Technical Service
-----------------

For help with connection issues or error messages:

Australia                         02 9934 9000
Canada/Montreal (English/French)  514-846-2085
Canada/Toronto (English/French)   416-340-9184
Canada/Vancouver (English/French) 604-681-2226
Canada TDD (English)              425-635-4948
France Telecom                    0 803 83 33 13
Germany                           0180 525 7526
Ireland                           0800 709 904
Japan                             044 965 0196
Switzerland (French)              0800 55 47 19
Switzerland (German)              0800 55 47 18
United Kingdom                    0870 601 1000
United States                     425-635-7019
United States TDD                 425-635-4948

If you are calling from a country not listed above, dial 44 181 607 0012
for English-language assistance.

Additional query words: 1.30 2.00 2.50 msn
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Keywords          : msnother kbref kbmsn kbfaq
Version           : WINDOWS:1.3,2.0,2.5
Platform          : WINDOWS
Issue type        : kbinfo

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