DOCUMENT:Q141947 23-JUL-1997 [msnetwork] TITLE :Mail with Attachment Not Delivered to America Online Address PRODUCT :The Microsoft Network PROD/VER:1.00 1.20 1.30 2.00 OPER/SYS:WINDOWS KEYWORDS:msnmail ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5 --------------------------------------------------------------------- SYMPTOMS ======== When you send an e-mail message with an attachment to an America Online address, the message may not be delivered. When this occurs, you do not receive a non-delivery message. CAUSE ===== America Online does not accept messages with attachments that exceed 1 MB. This limit applies to the size of the attachment after it is encoded using UUENCODE, which generally increases the size of the attachment. MSN, The Microsoft Network, automatically encodes atttachments with UUENCODE before sending the message. RESOLUTION ========== Make sure that attachments are smaller than 1 MB, so that they do not exceed this size limit after being encoded. Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn ====================================================================== Keywords : msnmail Version : 1.00 1.20 1.30 2.00 Platform : WINDOWS ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1997.