DOCUMENT:Q103913  18-SEP-1996  [techinfo]
TITLE   :Information on Microsoft FastTips Services
PRODUCT :Microsoft Product Support Information
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OPER/SYS:
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Microsoft FastTips is an automated fax and voice service that provides
technical product support information at no charge through 800 numbers
available 24 hours a day, 7 days a week (including holidays). You can
use FastTips services with your touch-tone phone. Each of the specific
FastTips services listed at the end of this article includes the
following:

 - A comprehensive map for easy navigation.

 - A Microsoft FastTips Technical Library catalog, from which you can
   obtain current technical support information by ordering Microsoft
   Knowledge Base articles and Application Notes.

 - Recorded questions and answers for the most frequently asked
   questions about Microsoft products. Faxes of these questions and
   answers are also available with the FastTips services.

Microsoft Desktop Applications:           (800) 936-4100
Microsoft Desktop Systems:                (800) 936-4200
Microsoft Development Tools:              (800) 936-4300
Microsoft Advanced Systems:               (800) 936-4400

For best use of the FastTips services, request a map and catalog
during your first call.

KBCategory: kbref kbfasttip
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Additional reference words: fast tips ivrfax suppopt
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THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1996.